ResortHub
Privacy Notice
Effective date: To be published · Version 1.0
This notice explains how ResortHub handles the personal information you provide when you browse, message, book, or pay through the platform.
Why we collect information
ResortHub collects information needed to provide resort discovery, guest inquiries, bookings, payment coordination, customer support, fraud prevention, safety, and legal compliance.
Information we may collect
Depending on how you use ResortHub, this may include your name or alias, mobile number, email address, booking schedule, guest count, resort selection, chat messages, payment-link references, device or browser information, and records of your acceptance of applicable notices or terms.
How information is used and shared
Information is used only for the stated platform and booking purposes. It may be accessed by authorized ResortHub staff, the relevant resort owner, caretaker, or assigned marketing assistant, and service providers that securely operate the platform or payment process on our behalf. ResortHub does not sell personal information.
Retention and protection
ResortHub keeps personal information only as long as needed for the booking, support, operational, legal, or audit purpose for which it was collected. Reasonable organizational, physical, and technical safeguards are used to protect information from unauthorized access, loss, alteration, disclosure, or misuse.
Your privacy rights
Subject to applicable law, you may ask to know how your information is processed, access or correct it, withdraw consent where consent is the basis for processing, request deletion or blocking when appropriate, or raise a privacy concern. Withdrawal of consent does not affect processing that was lawful before withdrawal.
Contact us
To request privacy assistance, contact ResortHub using the published privacy contact or Data Protection Officer details. Please include enough information for us to identify your booking or request safely.